
WE ARE SORRY TO SEE YOU GO
Cancellation Policy
- If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
- All memberships have to be active (not suspended) and in good standing with payments up to date in order to process the cancellation request. If your membership is frozen we will reactivate immediately and process the final 30 days.
- If you’re sure you’d like to cancel, just complete and submit the form below. This will serve as your 30-day written cancellation notice as required by your membership agreement. Note that if you have a scheduled renewal payment within this 30-day period, the payment will be processed as scheduled. All payments are non-refundable.
- If you are traveling or injured and would like to put your membership on hold instead of cancelling, you can submit a Membership Hold Request Form.
Please complete the Cancellation Request Form to officially cancel your membership.